As you will understand, due to the pandemic and government restrictions on overseas travel to many popular destinations, bookings for travel have all but disappeared. Until further notice we are operating part time hours of 10.30 to 14.30 Monday to Friday. This will be in place until the Government restrictions on travel abroad are lifted.
The Government recently announced some good news at long last, that the international travel restrictions will be lifted from 17 May 2021, although will continue to be subject to review and change. Once we see an increase in demand for international travel and so for travel insurance, we will return to working our normal hours of 09.00 to 17.00 Monday to Friday. All of our products include Covid-19 cover for your peace of mind.
We continue to act on the Government advice to work from home. Telephone calls to the office will be transferred to our staff at home only during the hours stated above. Given that some staff have children at home etc, we ask that you please accept that there may be difficulties at times and so you may be invited to leave a message if we can`t speak to you personally when you call. If that happens, we will call you back within 24 hours - that`s a promise!
The simplest and quickest way for you to obtain information, obtain a quotation and purchase insurance from us is here on our website.
You may also send an email at firstname.lastname@example.org.
You may also use our Contact Us page and send us a message.
We will be handling all email messages during our working hours. You may not receive a reply the same day, but we will try our very best to respond the same day.
If you would rather buy your insurance over the telephone, please call us only between the hours noted above. We can then issue your policy and will offer to email it to you, or to print and post the paper documents.