Single Trip PREMIER Summary Of Cover

THIS PRODUCT IS TEMPORARILY UNAVIALABLE. WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.

 

Moneyfacts 4 star rated travel insurance product

 Our Single Trip PREMIER product features superior cover including

  • No age limit
  • Higher value holiday/trip cancellation cover.
  • Cruise cover included
  • Generous personal effects and money cover
  • Extra value with SIX extra sections of cover
  • COVID-19 covered 

 

 DEMANDS AND NEEDS

This insurance policy will suit the demands and needs of an individual or group (where applicable) who have no excluded pre-existing medical conditions, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below. Subject to the terms, conditions and maximum specified sums insured.

IMPORTANT: We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information. We summarise below the details of the insurance cover provided which also includes 24-hour emergency service from Towergate Assistance. A summary of the cover is detailed below. Full details of the key benefits, conditions and exclusions will be included in the Policy Document, Table of Benefits and Insurance Product Information Document (IPID), copies of which will be sent to you with your policy documents. In any event you may ask for specimen copies of the policy wording should you wish to examine this in advance.

 

COOLING OFF PERIOD

Once purchased you may tell us if your policy does not meet your requirements. If you cancel within 14-days of the receipt of your documentation and you have not started a trip or made or intend to make a claim, we will give you a full refund. Following this 14-days period, you continue to have the right to cancel your policy at any time by contacting us. If the notice of cancellation is received outside of the 14-days cooling-off period, no premium will be refunded.

 

RESIDENCY

The cover under this policy is only available to United Kingdom residents being defined as: Any person who has an address in the United Kingdom, has lived in the United Kingdom for at least 6 of the last 12 months, and is registered with a General Practitioner in the United Kingdom.

 

Remuneration Statement

The Premiums paid include a commission, the value of which may vary and is deducted by us from the amount that you pay before the balance is paid to the insurance company.

 

PRE EXISTING MEDICAL CONDITIONS

This Policy may not provide cover for Pre-existing Medical Conditions, so it is important that You review and respond to the questions below in order to have the full protection of Your Policy. If You do not take the appropriate action, or if You withhold information which We should reasonably be made aware of when considering the provision of cover, then Your Policy may be cancelled, or Your claim rejected or not fully paid.

If you are travelling within the United Kingdom

Please consider the following questions in relation to you, anyone to be covered by this Policy, or any Colleague:

  1. Are You aware of any reason why Your trip could be cancelled or cut short, such as Your health or the health of a Relative or Colleague or someone with whom You are going to travel or stay
  2. Are you (a) travelling against the advice of a Medical Practitioner, or (b) for the purpose of obtaining medical treatment?
  3. Have you been given a terminal prognosis?
  4. Are you receiving or awaiting investigation or treatment for any Bodily Injury, Illness or disease as a hospital day case or in-patient or have an undiagnosed condition or set of symptoms?

 If you answer YES to any of the above 4 questions, then Your Pre-existing Medical Conditions will not be covered by this Policy and we are unable to extend the cover to do so.  If you answer NO to the above 4 questions, then please also proceed to questions 5 and 6 below to complete the assessment.

  1. If you are on prescribed medication, are your medical condition(s) stable and well controlled?
  2. If you suffer from stress, anxiety, depression or any other mental or nervous disorder, have You received written confirmation (at Your cost) that You are fit enough to take this trip by either (a) Your GP, or (b) a registered mental health professional (e.g. if You are under the care of a Community Mental Health Team), or (c) a consultant specialising in the relevant field?

If you answer YES to question 5 and 6 above, then you do not need to contact us with details of Your Pre-existing Medical Conditions, and your insurance Policy’s standard terms, conditions and exclusions will apply. If you answer NO to question 5 or 6 above, then your Pre-existing Medical Conditions will not be covered by this Policy and we are unable to extend the cover to do so.

If you are travelling outside of the United Kingdom

Please consider the following questions in relation to you, anyone to be covered by this Policy, or any Colleague:

  1. Have you had a medical condition that You presented to Your GP or other medical professional within the last 12 months?
  2. Are you taking prescribed medication?
  3. Do you have, or have You had any medical condition that is still requiring periodic review?
  4. Are you awaiting any tests, treatment, investigation, referral or the results of these or have an undiagnosed condition or set of symptoms?

 If you answer YES to any of the above 4 questions, please contact MediScreen on 0344 892 1698 to discuss extending cover for your health conditions. If we can extend cover, we may charge an additional premium for doing so. Your Pre-existing Medical Conditions will not be covered, unless you tell Us about them and We accept them in writing, and your Policy may be cancelled, or your claim rejected or not fully paid. MediScreen’s office hours are 9am to 5pm Monday to Thursday and 9am to 4pm Friday excluding Bank Holidays.

 Important note: this applies to all destinations, excluding trips solely within the United Kingdom.

You must also notify MediScreen immediately on 0344 892 1698 if there is any change in Your medical circumstances between the date you first purchased your insurance Policy and the date your holiday is due to begin. If you do not take the appropriate action, or if you withhold information which we should reasonably be made aware of when considering the provision of cover, then your Policy may be cancelled, or your claim rejected or not fully paid. If we can extend cover, we may charge an additional premium for doing so.

If your trip is solely within the United Kingdom then you must obtain confirmation from your Medical Practitioner that you are fit enough to take the trip and this must be noted on your medical records so that in the event of a claim you are able to provide this evidence if required by us. Failure to do so may invalidate your Policy. You must also tell us as soon as reasonably possible if you are no longer a resident in the United Kingdom.

 

GEOGRAPHICAL AREAS

Area 1, United Kingdom England, Scotland, Wales, Northern Ireland the Isle of Man.

Area 2, Europe Albania, Andorra, Armenia, Austria, Azerbaijan, the Azores, Belgium, Bosnia Herzegovina, Bulgaria, Channel Islands, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, the Faroe Islands, Finland (including Lapland), France, Georgia, Germany, Gibraltar, Greece (including Greek Islands), Hungary, Iceland, Ireland (Republic), Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Moldova, Monaco, Montenegro, the Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain (including Balearic Islands and Canary Islands), Sweden, Switzerland, Turkey and the Vatican City.

Area 3, Worldwide Excluding USA, Canada, Mexico and the Caribbean All countries of the world except: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, Bonaire, St Eustatius and Saba, Canada, Caribbean Islands, Cayman Islands, Cuba, Curaçao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Mexico, Montserrat, Netherlands Antilles, Puerto Rico, St Barthelemy/St Barts, St Croix, St Kitts and Nevis, St Lucia, St Maarten/St Martin, St Pierre and Miquelon, St Thomas, St Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, the United States of America, Virgin Islands (UK), Virgin Islands (US).

Area 4, Worldwide Including USA, Canada, Mexico and the Caribbean All countries of the world.

No Cover Countries Afghanistan, Belarus, Burkino Fasa, Central African Republic, Chad, Haiti, Iran, Iraq, Libya, Myanmar, North Korea, Russia, South Sudan, Syria, Ukraine and Yemen.

 

PRODUCT DETAILS

We summarise below the details of the insurance cover provided which also includes 24-hour emergency service from Towergate Assistance. A summary of the cover is detailed below. Full details of the key benefits, conditions and exclusions will be included in the Policy Documents, Table of Benefits and Insurance Product Information Document (IPID), copies of which are available by clicking on the following links.

 

 

Section of Cover Maximum Sum Insured Per Person Excess Per Person
Emergency Medical & Repatriation Expenses Up to £10,000,000   £100
Cancellation £3,500 £100
Curtailment £3,500 £100
Personal Accident  Up to £15,000  Nil
Personal Possessions Up to £3,500 £100
Personal Money Up to £350 £100 
Delayed Luggage  Up to £200 Nil
Loss of Passport and Other Documents Up to £500 Nil
Missed Departure Up to £800  Nil
Delayed Departure & Abandonment

Up to £300 Delay, £3,500 Abandonment 

Nil Delay, £100 Abandonment 
Personal Liability Up to £2,000,000 £250
Legal Expenses Up to £25,000 Nil
COVID-19 Cover

Up to £3,500 Cancellation & Curtailment

Up to £1,000,000 Emergency Medical & Repatriation Expenses

£100
Catastrophe Benefit Up to £500 Nil
Hijack Benefit Up to £500 Nil
Emergency Home Assistance Up to £250 Nil
Withdrawal of Services Up to £500 Nil
Extended Kennel and/or Cattery Fees Up to £500 Nil
Extra Cruise Cover Up to £1,500 Nil

 

SIGNIFICANT OR UNUSUAL LIMITATIONS OR WHAT IS NOT COVERED

  1. The cover under this policy is only available to United Kingdom residents for travel within the Geographical limits contained in this policy and which begins and ends in the United Kingdom. Repatriation will be to the United Kingdom
  2. Cover is only available for the whole duration of a booked trip to a maximum 70 consecutive days, and cover cannot be purchased once a trip has already begun.
  3. The excess amount deductible from a claim applies to each and every claim, per incident claimed for, under certain sections by each insured person.
  4. If your money, valuables, any items of baggage, your passport or visa are lost or stolen, you must notify the local Police within 24 hours of discovery or as soon as possible thereafter. Please make sure you get a copy of the Police report. Failure to comply may result in your claim being rejected or the amount of any relevant claim reduced.
  5. You are not covered for valuables, your passport or visa if left unattended at any time (including in a vehicle, in checked in luggage or while in the custody of a carrier, tour operator or public transport operator) unless deposited in a hotel safe, safety deposit box or left in your locked accommodation.
  6. Stolen property: You are not covered for baggage stolen from: (a) an unattended coach / bus unless it was locked in the luggage compartment of the coach / bus and evidence of force or violent entry to the vehicle is available, or (b) the passenger compartment of any unattended vehicle.
  7. You must ensure that you have had any recommended inoculations, vaccines (including COVID-19 where it has been offered to you) or medications relating to your destination prior to your trip.
  8. Claims arising from any epidemic or pandemic as declared by the World Health Organisation (WHO)
  9. Claims arising from or related to any Coronavirus including but not limited to COVID-19, or any related/mutated form of the virus. This exclusion does not apply to COVID-19 claims under the COVID-19 Cover section.

 

If we are unable to provide cover using this product, please contact us so that we may put you in touch with one of our partner providers.

 

TRAVEL SIGNPOSTING

Not the right level of cover to meet your Travel Insurance needs?  If we can’t offer you the cover you want, or your premium is higher than you wanted because you have medical conditions, you may be able to get help by accessing the Money and Pensions Service travel directory at: https://traveldirectory.moneyadviceservice.org.uk/en or by calling 0800 138 777 (Open Monday to Friday, 8am to 6pm).

 

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